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Tickets and reservations
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What routes are turn up and go?
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Where can I purchase my ferry tickets?
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When do I pay for travel?
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What payment methods do you accept?
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What routes can I make a reservation for?
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I have made my reservation but cannot see my e-ticket / print at home ticket attachment on my email?
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Do I need to pay for my bicycle/equipment?
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Will I receive confirmation of my booking?
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I have made my reservation but cannot see my eTicket in my inbox?
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Do I need a ticket for my pet?
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I have a vehicle, do I need to make a reservation?
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I am travelling in a hire car and don't have the car details, can I book online?
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Can I make a reservation for more than one vehicle on one booking?
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How do you charge for vehicles?
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Do I need to make a reservation for my motorcycle?
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Where can I find your coach and mini-bus rates?
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I'm a foot passenger, do I need to make a reservation?
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Do you offer a discount for large groups?
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Is your Mallaig - Small Isles service bookable?
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Why are you no longer offering a non-landing cruise ticket for Mallaig to the Small Isles?
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Do you offer concession tickets?
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Do you offer discounts for vehicles of Blue Badge Holders?
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How have payments from customers travelling as patients with NHS Highland changed - and what do I need to know?
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How long are my tickets valid for?
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Why do I have to complete passenger registration on certain routes?
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Can I buy an island hopping ticket online?
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Do children travel for free?
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Can I buy and use gift vouchers?
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What should I do if my online payment isn't accepted?
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I missed my sailing - what happens now?
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How do I amend the details of my booking?
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I am travelling in a different car from my booking, do I need to let you know?
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Do I need to print/receive my tickets in advance?
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I've lost my booking reference number. What do I do?
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What happens if I lose my ticket?
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Have your multi-journey tickets changed?
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Have your one-month season tickets changed?
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I'm making a reservation online. There are no vehicle tickets - spaces left. Can I book as a foot passenger online?
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I'm travelling as a foot passenger. Up to what point, prior to sailing, are tickets available to buy online?